Tuesday, 11 May 2021

Product Mix - Retail Management (Retail Strategy 11.05.2021)

What is product mix?

Product mix or product assortment refers to the number of product lines that an organisation offers to its customers.

Product line is a group of related products manufactured or marketed by a single company. Such products function in similar manner, sold to the same customer group, sold through the same type of outlets, and fall within a same price range.

 

Product mix, also known as product assortment or product portfolio, refers to the complete set of products and/or services offered by a firm. A product mix consists of product lines, which are associated items that consumers tend to use together or think of as similar products or services.

 

Every organization has a product mix that is made up of product lines. The variety of products that a company produces, or that a retailer stocks is known as ‘product line’. It is a broad group of products, intended for similar uses and having similar characteristics. The product mix is the set of all the products offered for sale by a company.

 

Product mix consists of various product lines that an organisation offers, an organisation may have just one product line in its product mix and it may also have multiple product lines. These product lines may be fairly similar or totally different, for example - Dish washing detergent liquid and Powder are two similar product lines, both are used for cleaning and based on same technology; whereas Deodorants and Laundry are totally different product lines.

 

An organisation's product mix has following four dimensions: -

1.   Width,

2.   Length,

3.   Depth, and

4.   Consistency.

 Width / Breath

The width of an organisation's product mix pertains to the number of product lines that the organisation is offering. For example, Hindustan Uni Lever offers wide width of its home care, personal care and beverage products. Width of HUL product mix includes Personal wash, Laundry, Skin care, Hair care, Oral care, Deodorants, Tea, and Coffee.

Width, also known as breadth, refers to the number of product lines offered by a company. For example, Kellogg’s product lines consist of: (1) Ready-to-eat cereal, (2) Pastries and breakfast snacks, (3) Crackers and cookies, and (4) Frozen / Organic / Natural goods.

 

Length

The length of an organisation's product mix pertains to the total number of products or items in the product mix. 

Length refers to the total number of products in a firm’s product mix. For example, consider a car company with two car product lines (3-series and 5-series). Within each product line series are three types of cars. In this example, the product length of the company would be 3 x 2 = 6.

 

Depth

The depth of an organisation's product mix pertains to the total number of variants of each product offered in the line. Variants includes size, colour, flavours, and other distinguishing characteristics. For example, Close-up, brand of HUL is available in three formations and in three sizes. Hence, the depth of Close-up brand is 3*3 = 9.

Depth refers to the number of variations within a product line. For example, continuing with the car company example above, a 3-series product line may offer several variations such as coupe, sedan, truck, and convertible. In such a case, the depth of the 3-series product line would be 4.

Consistency

The consistency of an organisation's product mix refers to how closely related the various product lines are in use, production, distribution, or in any other manner.

Consistency refers to how closely related product lines are to each other. It is in reference to their use, production, and distribution channels. The consistency of a product mix is advantageous for firms attempting to position themselves as a niche producer or distributor. In addition, consistency aids with ensuring a firm’s brand image are synonymous with the product or service itself.

 

The basic components of product mix are:

(i) Services

(ii) Packaging

(iii) Brand

(iv) Product Item and

(v) Product line

 

The various product mix strategies are:

(i) Launching new products from time to time

(ii) Alteration of Existing Products

(iii) Eliminate an entire line or reduce assortment within it

(iv) Trading Up

(v) Trading Down

(vi) Product life cycle management

 

The retail product mix is device so as to develop an appropriate promotion strategy for the store depending on the target market to be reached. Once the target market is identified and positioning strategy defined, the retailers employ various tools of product mix to reach out to consumers. These efforts also aim at building store image.

Retailers usually employ a combination of various elements of product mix to achieve promotional and business objectives. The degree and the nature of usage of each of the promotion methods depend on the objectives of the retail firm, product, market profile, and availability of resources.

 

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