Monday, 24 May 2021

Organized Retail (Retail Strategy 24.05.2021)

Organized Retail – Meaning, Advantages and Examples

Organized retail is a sector which consists of the companies which are associated with production or sales of goods and services that operates as private limited organizations which are governed by company’s act.

 

The organized retail sector can be characterized as follows

1.   The retail setups are owned by companies.

2.   Few of the employees are on the payroll of the organization whereas others are on contract.

3.   The employees are governed under the act of minimum wages.

 

Organized retail is associated with customers walking into the stores for the showrooms and buying their necessary products. Huge quantities of goods are stocked up in the retail store and huge discounts which are gained by the company are passed down to the customers.

E.g., Pantaloon Retail, TATA Group, Reliance etc.

 

RETAIL CHAINS IN INDIA

The retail sector of Indian economy is categorized into two segments such as organized retail sector and unorganized retail sector. The latter holds larger share of the retail market.

 

The key drives of the growth in retail consumption in India are basically
i) Clothes, Textile & Fashion Accessories

ii) Food, Grocery & General Merchandise

 

The top companies which have the most shares in organized retail market of India are

1. Pantaloon Retail

Pantaloons, Central, Brand Factory, Ezone, Hometown, Planet sports, Big bazar, Food bazar

 

2. K Raheja Group

Shoppers stop, Crossword, In orbit, Hyper city

 

3. Tata Group

Croma, Landmark, Poltroon Frau Group Design Centre, Star Bazaar, Tashi, Westside

 

4. RPG Group

Spencer’s, Books and Beyond, Music World

 

5. Landmark Group

Centrepoint, Baby shop, Splash, Shoe Mart, Lifestyle, Beauty bay, Iconic, Q Home Décor, Candle lite, Max, Shoe press, Emax, Lifestyle Department Stores, SPAR hypermarkets, Landmark International, Footwear Division

 

6. Reliance

Reliance Fresh, Reliance Trends, Reliance Foot Print, Reliance Digital

 

Organized retail that has arrived in different formats as follows;

Hyper markets

Cash and Carry

Supermarkets

Discount Stores

Department Stores

Convenience Stores

Neighbourhood stores

MBO (Multi-Brand Outlets)

 

Organized retailing in India has been largely explored in urban or in metro cities.  It’s largely successful in NCR and Mumbai Region and major parts of southern portion of India.  The entry of Malls, the largest form of organized retailing, which are located mainly in metro cities, in proximity to urban outskirts turned out to be a catalyst for organized retailing.

 

The following factors influenced the boom in the retail industry in urban areas.

1. Substantial growth in purchasing power (income) of middle-class people and subsequent look out for luxury items.

2. Increase in customer aspiration.

3. Favourable Demographics.

Favourable Demographics that stand in favour of people’s choice & their buying trends to prosper the organized retails are as follows:

a. Approximately 60 per cent of Indian population is below the age of 30.
b. Increasing instances of Double Incomes in most families coupled with the rise in spending power.

c. Increasing use of plastic money for categories relating to Apparel, Consumer Durable Goods.

d. Low share of organized retailing.

 

Advantages of the organized retail sector

1) An economic win for customers

The prominent advantage of having organized retail for customers is that they get a wider selection of goods along with more convenience and an enhanced shopping environment. The organized retailer has several formats and presence write from a small neighbourhood in small towns or cities to a high air-conditioned Mall where the real estate is cheaper.

 

Major advantage for customers is that these retail formats have huge discounts which unorganized retail formats may not be able to provide. Since organized retailers buy goods in huge quantities, they also able to reap the benefits of huge discounts.

 

This discount is passed on to the customer on all the goods that are purchased over there and thus the customer is at the gain and it is a Win-Win situation for both retailer as well as a customer.

 

2) Big gains for farmers

Another advantage of the organized retail sector is that it provides a big gain for farmers. Since these retail formats buy in bulk from the farmers themselves it is beneficial for farmers to deal with one customer rather than hundred customers and also it provides greater convenience and ease of trade along with better profits for both the customer as well as the farmer. The retail sector has given a huge push to the farming sector.

 

3) Growth of Mid-level customers

Because of the organized retail number of middle-class people or middle-income group, people are increasing and having a better lifestyle. These mid-level customers indirectly help the industry and the economy to grow and prosper which is why it turns out to be a cycle which benefits each other.

 

4) Economies of scale for Organized Retailers

All of the organized retail players preferred to buy the products in bulk at having a discounted price. The purchases are frequent and masking is done in order to fulfil the needs of the customers. This helps the players to achieve economies of scale and a part of the discount is passed on to the customers as well. Apart from that they also enjoy cost advantage on many factors such as advertising expenditures purchases and a few other recurring costs.

 

5) Minimization of risks

Another advantage of organized retailing is that there are multiple stores present and this reduces the distribution cost. This also minimizes the risks associated and the possibility of losses is reduced.

This is advantages to the retailer’s sunset also avoids unnecessary costs which are levied. Even in case of taxation, it is easier for the retailers to files for a tax from one point rather than having multiple stores.

 

6) Employment Opportunities

Retail stores opening branches in multiple locations. This, in turn, has affected and generated employment for many local people. Retail stores have constant job opportunities for people from different backgrounds.

 

Right from Cashier to store manager people from various backgrounds can apply in a retail store without age restriction and get employed and start earning daily wages have the employment opportunities increase more and more people get employed and this results in the betterment of the economy overall.

 

As more and more retail store is open more and more job opportunities are surfaced. Thus, organized retail has opened and expanded opportunities of the job for many people.

 

Disadvantages of organized retail

1) Monopolistic Approach

A major downfall of having a chain of retail stores is that they may have a monopoly for a particular product. This monopolistic approach can affect the customers severely and can compel them to buy the products at a higher price.

The monopolistic approach can affect the competition and can impact the customers economically in a negative way.

 

2) Lower prices may be a Myth

Not every retail store can afford to give all the products at a low price. Also, it is true that the products are purchased by the retailers to having a discounted price but there is no surety that the discount is passed on to the customers.

 

3) Quality compromise

Owing to the advantage of having economies of scale there may be a compromise on quality terms. The storage of the products may present a big problem and storage of department stores which is why that may be a compromise on quality.

Owing to the fact of getting more and more business the stocks are piled up and not taken care of which may cause the damage in the product internally and the customer may realize this after the purchase and this may affect the brand image of the store.

 

4) Stock Maintenance and Stock losses

From the point of view of the retailer, maintaining such a huge stock is costly. Of course, the retailer gets an enormous discounted price but stock maintenance and storing and warehousing charges reduced the discount and add up to the cost of the retailer.

There may be times when the product is kept in stock but it is not required by the customer and in such cases, there is also expiry of the product. In such cases, the stock loss has to be Borne by the retailer. This also reduces profitability and increases the cost.

 

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