Friday, 23 April 2021

Type Industrial Services (Service Marketing 23.04.2021)

“Services are activities, benefits or satisfactions which are offered for sale or are provided in connection with the sale of goods.” – American Marketing Association


Type # 2. Industrial Services:

 

The services for which industries are the customers are known as Industrial services or business services. These services act as an aid to commercial activities. These also facilitates for the growth, expansion of trade and commerce. Now a days, without these facilities, it is not possible to imagine the very existence of industry.

The following paragraphs briefly explain the industrial services:

 

1. Financial:

Industry runs with the help of finance which is said to be ‘life-blood’. One of the factors planned at the promotion of a business is ‘finance’. For all the purposes, finance is the focal- point.

In modern days numbers of institutions are rendering a fleet of financial service. They are banks, merchant banks, consultants, investment advisors, portfolio management, asset management, project advisors, lease and hire purchase advisors, stock-brokers, charter accountants, etc. The financial service marketing is rich in India.

 

2. Insurance:

Business is known for risks. But risks freeness is possible with the help of insurance centres. Business can delegate every risk to Insurance companies, any loss due to natural calamities; normal, abnormal, known, unknown reasons can be insured. Employees, their families, assets are also insured. Risk’s transfer has enabled the business executives a smooth functioning.

 

3. Transportation and Warehousing:

Marketing means physical movement of goods from the production centres to the consumption centres. This is facilitated by the services i.e., Transportation. They add place utility to the products. These two links the manufacture and consumer thus balance between supply and demand of goods. Warehousing maintains the products from the point of production to the point of distribution. Both go hand in hand. This specially more carefully performed to agricultural perishable, floriculture products.

 

4. Engineering Consultants:

The technical requirements of manufacturer are met by engineering centres. While evaluating the projects from technical sides, Product designing, plant selection, installation, maintenance, special equipment’s repairs, restructuring of the production procedures etc., need the engineering consultants.

 

5. Advertising Promotion:

Modern marketing has become more complicated and technical. Unless good quality goods are brought to the notice of prospective customers, the marketing will not be effective. Advertisement and promotion are the twin tools which educate the customers and enhance the sales. Market competitions expert every manufacturer to go for new ways of advertising. Now, advertising agencies such as – TV, mobile, internet, Films, Social Media have opened the flood gates of ideas.

 

6. Office (Rent a Office):

A well-established office has become inevitable now-a-days. Modern electronic devices such as computers, auto copy machines, filing desks, record keeping sections, etc., are most essential services. Organisation may be handicapped without the office services.

 

7. Management Consultants:

A modern professional service is management consultancy. Business houses have become professional institutions. To grow with professional touch, the consultation in the areas of marketing, finance, public relation, labour welfare, information technology, future planning and strategies, environment has become inevitable. The fast and vast growing technology has become a challenge and that expect up gradation every time.

The professional services are provided by professional very professionally. The entrepreneurs who come with original ideas can shoulder most of their work to the professionals to think and act upon it. The concerns who are blessed with consultation can performing, better way and expert maximum return. The only solution to complexity is consultation by experts.

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