Response Hierarchy models of advertisement
One of the main goals of advertising
and marketing is to craft and deliver convincing messages to targeted markets.
The best way to deliver these messages can depend on the situation, the audience
and the type of business from which it originates. Advertising models, or
theory-based outlines for delivering messages, can be helpful as you craft your
business's marketing communication plan.
Response Hierarchy
models provide clarity pertaining to the response that is elicited from a
customer at different stages of his journey right from lack of awareness to
purchasing the product.
These are five Response Hierarchy
models that substantiate the behavior of consumers across three stages of
awareness namely;
1. Cognitive Stage,
2. Affective Stage and
3. Behavioral Stage.
The five Response Hierarchy
models are:
1. AIDA Model
2. Hierarchy of
Effect Models
3. Innovation Adoption Model
4. Information Processing
Model
5. Operational Model
1.
AIDA Model
AIDA is similar to the DAGMAR (Define Advertising Goal for
Measuring Advertising Results) model in that it focuses on the buying and
selling process. AIDA stands for attention, interest, desire and action, which
are the four phases of the psychological process people pass through as they
decide whether or not to buy something. In later versions of this model, which
has been around since the late 1800s, a fifth element, "permanent
Satisfaction" was sometimes added to the list, as it looks to the
importance of repeating sales with prior customers.
The AIDA Model is one of the
most established models among the Response Hierarchy
models. Organizations use AIDA Model is to know the required response from
targeted customers through Advertisement. AIDA Model can be effectively used to
stimulate different emotions of customers.
Attention
/ Awareness: The model substantiates that attracting
the attention of the customer acts as the first point in the response eliciting process from customers.
Interest: Raising the interest
levels of consumers once they are attracted towards a product or service
is the next logical
step in eliciting response from them
Desire: Convincing the customers to buy the products or services being
advertised is the next
step. It is during this phase
that a customer feel convinced that
the products or services being advertised will
be useful for them and shows a
desire to buy the product.
Action:Taking the final
purchase decision and buying the
product that is being advertised is the final step in the process of customer
response.
As per the AIDA Model, attracting the attention of customers takes place in the Cognitive Stage. Kindling the interest of customers and making them realize their desire to go in for the product which happens in the Affective Stage and the action of buying the products and services happens in the third stage which is termed as Behavioral Stage.
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