Features of Organizational Behaviour (Characteristics or Nature of OB)
The biggest feature of Organizational Behaviour
is that Organizational Behaviour takes a systematic approach to understand and
influence human behaviour.
Organizational behaviour is the study and participation of
knowledge about
human behaviour in organizations as it relates to other system elements, such
as structure, technology, and the external social system.
By nature, the field of Organizational Behaviour
studies is very distinctive with its own features and characteristics.
According to 6 characteristics or
features, Organizational Behaviour is;
1.
A Separate Field of Study and not a Discipline
Only.
2.
An Interdisciplinary Approach.
3.
Applied Science.
4.
Normative Science.
5.
A Humanistic and Optimistic Approach.
6.
A Total System Approach.
1. A
Separate Field of Study and not a Discipline Only
By definition, a discipline is an
accepted science that is based on a theoretical foundation. But OB has a
multi-interdisciplinary orientation and is, thus, not based on a specific
theoretical background.
Therefore, it is better to reason to
call OB a separate field of study rather than a discipline only.
2. An
Interdisciplinary Approach
Organizational behaviour is essentially
an interdisciplinary approach to study human behaviour at work.
OB tries to integrate the relevant
knowledge drawn from related disciplines like psychology, sociology, and
anthropology to make them applicable
for studying and analysing organizational behaviour.
3. An
Applied Science
The very nature of OB is applied.
What OB basically does is the
application of various research to solve the organizational problems related to
human behaviour.
The basic line of difference between
pure science and OB is that while the former concentrates on fundamental
research, the latter concentrates on applied research.
OB involves both applied research and
its application in organizational analysis.
Hence, OB can be called both science as
well as art.
4. A
Normative Science
Organizational Behaviour is a normative
science also. While positive science discusses the only cause-effect
relationship, OB prescribes how the findings of applied research can be applied
to socially accepted organizational goals.
Thus, OB deals with what is accepted by
individuals and society engaged in an organization. Yes, it is not that OB is
not normative at all.
In fact, OB is normative as well which
is well underscored by the proliferation of management theories.
5. A
Humanistic and Optimistic Approach
Organizational Behaviour applies a
humanistic approach towards people working in the organization. It deals with
the thinking and feeling of human beings.
OB is based on the belief that people
have an innate desire to be independent, creative and productive.
It also realizes that people working in
the organization can and will actualize these potentials if they are given
proper conditions and environments.
The environment affects performance or
workers working in an organization.
6. A
Total System Approach
The system approach is one that
integrates all the variables, affecting organizational functioning.
The systems approach has been developed
by behavioural scientists to analyse human behaviour in view of his/her
socio-psychological framework.
Man’s socio-psychological framework
makes the man a complex one and the systems approach tries to study his/her
complexity and find a solution to it.
Conclusion
Organizational behaviour is the study of
shaping the behaviour of the organizational personnel.
By nature, OB is an applied science that
takes a systematic approach that understands the reason behind the behaviour
and influences it in a way that benefits attaining business goals.
For
influencing the human behaviour within the organization, OB tries to find the
motivation and drive for any particular behaviour. It sets an environment that
delivers maximum performance from the workers.
Determinants
of behaviour in an organisation are:
1.
Individuals
2.
Groups and
3.
Structure
Significance of Organisational
Behaviour
OB
is concerned with understanding, applying and controlling of behavioural and
structural knowledge of an organisation for organisation's effectiveness.
Management function includes Planning, organising, leading and controlling
where people are involved in different roles (interpersonal roles,
informational roles, and decisional roles) and different capacities. Therefore,
for an organisation to succeed it is very important for it to understand its
organisation's culture, people by way of understanding their perception,
attitudes, motivation, personality, key personality characteristics relevant to
workplace, learning, job satisfaction, etc through theories of motivation,
learning, and reinforcement. And mould their dissatisfaction to satisfaction,
motivate them to achieve desired results, provide them appropriate work
culture, growth opportunities, punish their inappropriate behaviour, and
infusing learning environment and leadership.
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