International Business Environment - Introduction
“A company’s marketing
environment consists of the factors and forces outside of marketing that affect
marketing management ability to build and maintain successful relationships
with target customers”. – Philip Kotler
International marketing
environment consists of global forces,
such as economic, social, cultural, legal, and geographical and ecological
forces, that affect international marketing decisions.
International marketing
environment for any marketer consists of internal,
domestic, and global marketing forces affecting international marketing
mix.
Factors
of International Marketing Environment
Factors of International
Marketing Environment can be classified into three categories namely:
Global
Factors (International Uncontrollable Environment), Domestic Factors (Domestic
Uncontrollable Environment) and Organizational
Factors (Internal Marketing Environment).
International Marketing
Decisions revolve around 4P's (Product, Price, Place and Promotion)
For Ex: A manager who deals
with international marketing has to design his marketing mix and marketing mix
strategies in accordance with these forces. He also has to keep in mind about
the impact of such forces on his marketing decisions and also the levels of
opportunities and threats needs to be taken into consideration.
People and businesses make
decisions for resource allocation and prices for services and goods which are
part of Microeconomics. The governmental regulations and tax policies are also
taken into consideration.
Microeconomics solely focuses
on marketing environmental forces that determine the level of price,
supply and demand in an economy. For e.g. microeconomic factors look into how a
company would do to maximize the production and capacity in order to lower the prices
of its products and to compete in the industry in better and efficient way.
Macroeconomics, on the other
hand, is the study of whole economy which includes the study of complete
industry, not just of a specific company. This involves the phenomenon such as
Gross National Product (GDP) and how changes in the economic factors such as
national income, unemployment, growth rate and level of price affects it. For
instance, the impact of net- exports on nation’s capital account or effect of
unemployment rate on GDP.
The macro and micro economics
is considered as the study of two diverse divisions of economy. Whereas there
are several issues that make them inter-dependent on each other. For instance,
the price of end product would increase with the increase of inflation rate,
the price of raw material will increase that will end up with increase in price
of finished goods.
The microeconomics adopts the
bottom-up approach whereas macroeconomics has a top-down approach.
Macroeconomic factors and
microeconomic factors concurrently plays a vital role in establishing a
successful business as it provides important means for professionals to operate
the business in an efficient and effective way to generate sound revenue.
Global Factors are related to
the world economy. Every aspect of marketing decision is also influenced by
global factors. The main global factors include Micro and Macro Environment.
Customers:
The success of marketing strategy also depends
on the customers of company’s product. The nature of customer such as b2c
(Business to Customer), b2b (Business to Business), international or local and
the reason for buying the product will play a role in establishing the
marketing strategy of company and how they approach the customers and serve
them.
The satisfaction of general
public is a duty of organization. Company must take decisions while taking the
perspective of general public into consideration and how they will get affected
by their decision. The customers hold the power to make a win-win situation for
a company by helping it reach the goals.
Competition:
Market competition exists when two or more
firms sell same or similar products and services. The companies must take into
account the way they approach the customers and sell their products to the
customer, what price and product differentiation they have for their customer.
These factors can be taken into account to get edge over their competitors.
Suppliers:
Business success depends on the suppliers when
they enjoy an authority. The supplier of a company holds the power when they
are the only one in the market or when they are the largest supplier of the
goods. The buyer is not essential to the supplier’s business, as the supplier’s
good is the core ingredient of the finished product of buyer.
Resellers:
The success of companies marketing strategy
also depends on resellers if the finished goods of a company are taken to
market by market intermediaries or any other third party. These forces include
wholesaler, retailers etc. For example, If the retail seller holds a reputable
name in the market then their reputation can impact the marketing of company’s
product.
Other
Global factors include:
Global relations among nations
and degree of the worldwide peace, Geographic/ecological/climate-related
factors, functioning of international organizations like UNO, World Bank, WTO,
etc., Availability of marketing facilities and functioning of international
agencies, etc.
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